Lessons last 50 minutes and start on the hour, Monday to Friday within 09:00–15:00 mainland Spain time. The 30-minute introductory session may start on the hour or half-hour.
Introductory session: €5 for the first 15 bookings, then €12. Charged separately, with no obligation to buy a pack. DELE preparation requires a foundation close to the target level.
Displayed prices are the total payable for the teaching described, with no enrolment fee or automatic renewal. Official exam fees and optional books are excluded. Extra work is quoted and agreed before it begins.
Packs are for one learner. Lessons are booked through the website calendar, subject to available time slots. Before buying a pack, check that you can book your first lesson within seven calendar days after purchase. Your first lesson must take place within that period. The five-lesson pack is valid for six weeks from purchase and the ten-lesson pack for twelve weeks from purchase. Expressly agreed pauses and cancellations by María extend validity by the corresponding period.
Reschedule or cancel at least 24 hours ahead without using a lesson. Later cancellations and no-shows count as a used lesson. Justified emergencies are considered individually without requesting unnecessary medical information.
If María cancels or an academy technical issue prevents the lesson, it is rescheduled or refunded proportionately. Late arrivals do not extend the scheduled end time.
Packs are paid before lessons begin, without a subscription. Dates, availability, price and terms are confirmed in writing before payment. Trial bookings are open through the homepage calendar. Online bookings for regular lessons and online payments remain closed.
Distance purchases retain the statutory 14-calendar-day withdrawal period from contracting. Starting sooner requires your express request; withdrawal after that start entails only a proportionate charge for services supplied. Loss of withdrawal rights after full performance requires the legally required consents.
To withdraw or request a refund, email elauladecreaele@gmail.com with your name, service, contract date and decision. Withdrawal refunds follow the statutory 14-day deadline and original payment method unless otherwise agreed. You may also end a valid pack and request a proportionate refund of unused lessons, without repricing used lessons as single lessons.
Passing the exam or completing a language level is not guaranteed. Candidates arrange their official exam registration. Exam preparation does not replace a complete course from beginner level.